Australian Tourism Awards 2024 5 Star Luxury Accommodation Gold Winner 

Queensland Tourism Awards 2022 & 2023 & 2024 5 Star Luxury Accommodation Gold Winner

Queensland Tourism : Elevated to the Hall of Fame – November 2024

TripAdvisor #1 Luxury Hotel & #1 Hotel All Categories – Australia and South Pacific 2024

Awards

The Reef House Adults Retreat

Gold Winner 5 Star Luxury Accommodation The Reef House Adults Retreat, 2022-2024

The Reef House Adults Retreat have been awarded Gold for Five Star Luxury Accommodation at the Queensland Tourism Awards, marking our third consecutive win and earning us a prestigious spot in the Hall of Fame.

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Voted #1 Luxury Hotel in Australia & the South Pacific in 2024
Voted #1 Top Hotel in Australia and the South Pacific in 2024

The Reef House is pleased to announce that it has been recognised in Tripadvisor’s® Travelers’ Choice® Awards Best of the Best for 2024, ranking No. 1 Luxury Hotel in Australia & the South Pacific and No. 1 Top Hotel in Australia & the South Pacific. The highest level of Tripadvisor’s awards, the Best of the Best winners are among the top 1% of listings around the world on Tripadvisor.

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Australian Tourism Award: Winner 5 Star Luxury Accommodation 2023

The Reef House named Top Australian luxury hotel. An innovative business plan to offer complimentary experiences as part of relaxation escape packages has earned The Reef House Boutique Hotel and Spa the title of the best Five Star Luxury Accommodation in Australia.

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Voted #2 Luxury Hotel in Australia 2023
Voted #2 Hotel in Australia and the South Pacific in 2023

The Reef House has won the ‘Best of the Best’ Travellers’ Choice Award for 2023. This is an award that Tripadvisor awards to those ranked within the top 1% of properties that consistently earn great reviews from travellers.

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Restaurant of the Year - 2023, 2021 & 2019

The Reef House Restaurant has again been crowned as the ‘Restaurant of the Year’ in a competition held by the Australian Culinary Federation Queensland. This is the third time the Reef House has won the competition after taking the title away from Cairns city in 2019.

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Cedric Lootvoet Luxury Concierge - 2023 TTNQ Customer Service Excellence Award

Our incredible Luxury Concierge, Cedric Lootvoet, has been honoured with this year’s prestigious TTNQ Customer Service Excellence Award. ​​​​​​​​​​​​​​​​​​This recognition is a testament to his unwavering commitment to ensuring each guest enjoys a truly exceptional VIP experience. 

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The Reef House Restaurant - 2023 Travellers' Choice Winner

The Reef House Restaurant has been named in the top 10% of restaurants worldwide based on reviews and ratings collected over the last year. 

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Spa & Wellness Winner 2022 Best Travel Experience

The Reef House Boutique Hotel & Spa overlooking the beach at Palm Cove has been named the best Best Travel Experience. Spa and Wellness Awards 2022 recognises those people and businesses who have done amazing things in the spa, health, beauty, and wellness travel space.

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2022 Trip Advisor 'Best of the Best' Travellers' Choice

The Reef House has won the ‘Best of the Best’ Travellers’ Choice Award for 2022. This is an award that Tripadvisor awards to those ranked within the top 1% of properties that consistently earn great reviews from travellers.

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HM Awards 'Best Boutique Hotel', Highly Commended

The Reef House has been named ‘Highly Commended’ in the ‘Best Boutique Hotel’ category at the HM Awards for 2021.

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2021 Queensland Tourism Awards '5 Star Accommodation'

The Reef House has been awarded with Silver in the ‘5 Star Accommodation’ category at the QLD Tourism awards for 2021. 

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2021 Trip Advisor 'Best of the Best' Travellers' Choice

The Reef House has won the ‘Best of the Best’ Travellers’ Choice Award for 2021. This is an award that Tripadvisor awards to those ranked within the top 1% of properties that consistently earn great reviews from travellers.

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2020 Haute Grandeur Global Excellence Awards

  • Best Boutique Honeymoon Hotel in Oceania
  • Best Historical Hotel in Oceania
  • Best Honeymoon Hotel in Oceania
  • Best Luxury Boutique Hotel in Oceania 

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2019 Winner World Luxury Spa Awards

Voted #1, The Reef House won in two categories:

  • Luxury Historical Hotel Spa
  • Luxury Romantic Destination Spa

Media Releases

Hotel Awards Archive

Restaurant Awards Archive

  • 2011 – Australian Good Food and Travel Guides Chef’s Hats Awards
  • 2008 – Best Restaurant in Tropical North Queensland – Tourism Tropical North Queensland Tourism Awards

Spa Awards Archive

  • 2012 – World Travel Awards – Australia’s Leading Spa Resort 2012 | Nominee
  • 2011 – Voted #4 Conde Nast Traveller | Best Hotel Spas in Australasia Readers Spa Awards 
  • 2009 – Voted #6 best hotel in Australia – Travel & Leisure Magazine
  • 2008 – Voted #10 best hotel in Australia – Travel & Leisure Magazine
  • 2008 – Voted #1 Conde Nast Traveller | Day Spa Australasia, South Pacific; Best 100 Spas of the World – Harpers & Queen – London; Voted Australia’s “Style Spa” – British Vogue; Best Resort Spa Australia – Holidays for Couples