The Reef House Adults Retreat overlooking the beach at Palm Cove has been named Queensland’s best Five Star Luxury Accommodation after winning Gold in the Queensland Tourism Awards last night (November 15).
The Reef House Adults Retreat Director Malcolm Bean said it was a great honour for the adults-only hotel to win the prestigious award for the third year in a row and enter the Hall of Fame.
“A big thank you goes to the dedicated team at The Reef House Adults Retreat led by General Manager Wayne Harris as each staff member is committed to ensuring every guest feels like a VIP,” he said.
“Our vision for an adults-only wellness resort that delivers remarkable customer service with more than 28 complimentary Signature Inclusions is resounding with travellers who return again and again with 36 per cent of our guest nights from repeat visitors.
“Over the past year we have continued to develop our guest experiences and have created a walk-in wine cellar where guests are taken on a wine appreciation journey with the sommelier.
“The Reef House Adults Retreat has a long history of exceptional customer service, and we continue to honour this philosophy through complimentary Signature Inclusions such as a Pool Butler serving cold towels and sorbets and the General Manager hosting punch and canapes each evening at the Brigadier’s Honesty Bar.
“This tradition started in the 1970s when the former owner, Brigadier David Thompson, offered a homestay coastal vacation favoured by Australian celebrities and politicians.
“Today The Reef House Adults Retreat continues to treat every guest like a celebrity.
“Escape Planning Specialists customise a personalised itinerary of experiences to ensure total rest, relaxation and rejuvenation for each guest.”
Images: https://www.dropbox.com/sh/5it6a76zqin8jds/AADH-lxWDzZGt–8I8ZHmdL6a?dl=0
For interviews contact: Liz Inglis liz@lizinglismedia.com or 0419 643 494.
