Gift VouchersThe Reef House Boutique Hotel and Spa is a North Queensland treasure providing the opportunity to relax and revive for over 47 years. At The Reef House, our goal is to deliver an exceptional experience to every individual through friendly ‘our house’ service and attention to detail. Our luxury accommodation options are at the heart of this philosophy, covering a broad range of rooms, suites and apartments. If you’re looking for the perfect gift for a beautiful honeymoon, special occasion or for someone you care about a getaway to a tropical destination is always enjoyed. The Reef House Gift Vouchers are a fabulous gift idea. Choose from a range of Gift Vouchers to use in our beautiful accommodation at The Reef House, The Reef House Restaurant, or at the Spa, give the gift of choice and nominate a specific value for our “indulgence” vouchers. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.
Spa CollectionThe iconic and award winning Reef House Spa offers a beautifully appointed seaside escape, where each element and experience is an intimate journey offering an enchanting Spa Wellness sojourn. Surrounded by tranquil ambiance, soothed by our beautiful botanicals and pure essence of the sea you will leave with a calm mind and reborn beauty. Choose from a collection of treatments, products and packages all designed to deepen relaxation and to help rejuvenate the mind, body and soul. The Spa Treatments and Packages make idea gifts for that special someone visiting Palm Cove. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.
Beds
Mount Lofty House Gifts
Sequoia Lodge Gifts

Gift Vouchers
- Cash Value VouchersThe Reef House Boutique Hotel and Spa is a North Queensland treasure providing the opportunity to relax and revive. At The Reef House, our goal is to deliver an exceptional experience to every individual through friendly ‘our house’ service and attention to detail. Our luxury accommodation options are at the heart of this philosophy, covering a broad range of rooms, suites and apartments. If you’re looking for the perfect gift for a beautiful honeymoon, special occasion or for someone you care about a getaway to a tropical destination is always enjoyed. The Reef House Cash Value Vouchers are a fabulous gift idea. Choose from a range of Gift Vouchers to use in our beautiful accommodation at The Reef House, The Reef House Restaurant, or at the Spa, give the gift of choice and nominate a specific value for our “indulgence” vouchers. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.
- Restaurant VouchersWine & Dine at Palm Cove’s most iconic address, The Reef House Restaurant Reef House Restaurant has been here since the 60’s nestled under the magnificent Melaleuca trees and palms. Today, the views across to the coral sea still take your breath away and the candlelit night ambiance is intimate and romantic. Our menus offer a variety of dishes using the amazing fresh produce of North Queensland, our cocktails and wine list will compliment any choice and discerning palette. Our talented sommelier is on hand to share his knowledge and find the perfect drop to match your meal and tastebuds. The Restaurant Cash Voucher is a special gift for anyone visiting the region open for breakfast, lunch and dinner. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.
Boutique EscapesPalm Cove Adults Only Accommodation Packages The Reef House provides adults Boutique Tropical Escapes and bespoke service by the Coral Sea. Enjoy inclusive packages and activities curated for rest, relaxation and rejuvenation our small hotel dedicated to house guests. The Reef House is North Queensland’s best kept secret. Located in Palm Cove, only 25 minutes north of Cairns, discover a boutique holiday vista, perfect for sun & sea vacations. If you’re looking for a special gift, this is a quiet getaway from the hustle and bustle of daily life with pristine views, award winning restaurant and boutique spa. All gift vouchers are sent via email making them convenient gifts. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.

Gift Vouchers
- Cash Value VouchersThe Reef House Boutique Hotel and Spa is a North Queensland treasure providing the opportunity to relax and revive. At The Reef House, our goal is to deliver an exceptional experience to every individual through friendly ‘our house’ service and attention to detail. Our luxury accommodation options are at the heart of this philosophy, covering a broad range of rooms, suites and apartments. If you’re looking for the perfect gift for a beautiful honeymoon, special occasion or for someone you care about a getaway to a tropical destination is always enjoyed. The Reef House Cash Value Vouchers are a fabulous gift idea. Choose from a range of Gift Vouchers to use in our beautiful accommodation at The Reef House, The Reef House Restaurant, or at the Spa, give the gift of choice and nominate a specific value for our “indulgence” vouchers. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.
- Restaurant VouchersWine & Dine at Palm Cove’s most iconic address, The Reef House Restaurant Reef House Restaurant has been here since the 60’s nestled under the magnificent Melaleuca trees and palms. Today, the views across to the coral sea still take your breath away and the candlelit night ambiance is intimate and romantic. Our menus offer a variety of dishes using the amazing fresh produce of North Queensland, our cocktails and wine list will compliment any choice and discerning palette. Our talented sommelier is on hand to share his knowledge and find the perfect drop to match your meal and tastebuds. The Restaurant Cash Voucher is a special gift for anyone visiting the region open for breakfast, lunch and dinner. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.
Boutique EscapesPalm Cove Adults Only Accommodation Packages The Reef House provides adults Boutique Tropical Escapes and bespoke service by the Coral Sea. Enjoy inclusive packages and activities curated for rest, relaxation and rejuvenation our small hotel dedicated to house guests. The Reef House is North Queensland’s best kept secret. Located in Palm Cove, only 25 minutes north of Cairns, discover a boutique holiday vista, perfect for sun & sea vacations. If you’re looking for a special gift, this is a quiet getaway from the hustle and bustle of daily life with pristine views, award winning restaurant and boutique spa. All gift vouchers are sent via email making them convenient gifts. Vouchers are valid for 3 years from the date of purchase, and are to be redeemed in one go.

Shipping & Returns

Shipping Policy

We ship Australia wide with shipping rates calculated at the checkout based on shipping location and the weight of items in order. We use Australia Post with standard delivery taking between 7 and 10 working days depending on your location. Express postage comes at a higher rate, but delivery will usually be between 1 to 5 days depending on your location. We do not ship internationally.

Dispatch

Your products will be shipped within two to four business days after we receive your order. Once your order has been dispatched to Australia Post it becomes their responsibility and often shipping times can vary according to their schedules.

Currently Australia Post are experiencing delays due to COVID restrictions currently in place.

Order changes

Once your order has been dispatched, we are unable to make changes. However, if you realise you have provided an incorrect delivery address, please contact us asap.

Bed delivery

Allow 3 weeks for production plus delivery time

The Boutique Hotel Mattress is made exclusively for you by AH Beard in the factory closest to you in Sydney, Melbourne, Perth, Adelaide or Brisbane.

Delivery is one standard flat fee (regardless of the number of items ordered) of $165 inc GST within the Australian metro cities of Sydney, Melbourne, Perth, Adelaide and Brisbane, this includes unwrap and install. Orders for delivery outside of the main cities will be quoted on receipt. Bed removal and recycling services are available price on request

Refunds and Returns

The Reef House does not accept the return of any Products on a change of mind basis. If any Product is faulty, not of merchantable quality, not fit for its intended purpose please contact us by email at reservations@reefhouse.com.au and a Customer Service Team member will assist with your request.

The Reef House will offer a replacement product, credit note or refund at its discretion subject to the requirements of the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010