Australian Tourism Awards 2024 & 2023 Gold Winner
5 Star Luxury Accommodation Gold Winner
Queensland Tourism Awards 2025, 2024, 2023 & 2022 5 Star Luxury Accommodation Gold Winner
North Queensland
Restaurant Winner of the Year 2025, 2024, 2022, 2021, 2020
TripAdvisor #1 Luxury Hotel & #1 Hotel All Categories – Australia and South Pacific 2024
Where high-performing teams come to reset, reconnect and return inspired.
The Reef House Adults Retreat offers a rare setting for executives, leadership teams and small corporate groups seeking something far beyond a standard conference room.
Nestled beachfront in Palm Cove, just 25 minutes north of Cairns Airport, our intimate adults-only retreat blends thoughtful service, wellness experiences, award-winning dining and the natural beauty of Far North Queensland.
Designed for connection, clarity and rejuvenation, every Executive Retreat is individually curated by our Escape Planning Specialists.
Adults-Only Retreat Environment
A peaceful setting designed for focus, relaxation and meaningful connection.
28+ Signature Experiences
Wellness rituals, dining moments and curated experiences woven throughout your retreat.
Tropical North Queensland Experiences
From the Great Barrier Reef to the Daintree Rainforest, unforgettable experiences are right on your doorstep.
Award-Winning Hospitality
Recognised as one of Australia’s leading luxury adults retreats.
Boutique & Personalised
Ideal for intimate groups seeking a more tailored and elevated experience.
Just 25 Minutes from Cairns Airport
Easily accessible while feeling worlds away from everyday life.
We build your retreat around your goals.
Every Executive Retreat at The Reef House is thoughtfully curated around your team’s goals – whether that’s strategic planning, creative renewal, wellness, reward and recognition, or meaningful connection.
Our Escape Planning Specialists can tailor experiences including:
Designed to feel restorative, inspiring and entirely personalised to your group.
Intimate settings for meaningful connection.
Rather than traditional conference environments, our retreat spaces feel warm, private and intentionally personal – allowing teams to step away from the everyday and engage more meaningfully.
The Melaleuca Room
Suitable for small executive groups of up to 25, the Melaleuca Room can be tailored to suit a range of retreat formats, from strategic discussions, workshops, presentations and private gatherings.
The Reef House Restaurant
Our award-winning restaurant and tropical outdoor dining areas create memorable settings for welcome dinners, long lunches and networking evenings beneath the Melaleuca Trees and overlooking the Coral Sea. Private and semi-private dining experiences can be curated for your group.
Brigadiers Lounge
An intimate space full of character, perfect for pre-dinner drinks, relaxed evening conversations and the kind of candid discussions that only happen when a team truly unwinds.
Poolside & Outdoor Spaces
Gather beside the mineral pool, within lush tropical gardens or along the Palm Cove beachfront – allowing moments of connection beyond the meeting setting.
What we’re known for.
The experiences, rituals and thoughtful details that make a Reef House Executive Retreat feel truly unique.
Designed to slow the pace, encourage connection and create moments your team will genuinely remember.
Dining at The Reef House is an experience in itself.
From relaxed breakfasts overlooking the Coral Sea to candlelit dinners beneath the Melaleucas, each meal is thoughtfully curated using the flavours and produce of North Queensland.
Groups can enjoy:
Our team can tailor dining experiences to suit the flow and style of your retreat.
Two World Heritage areas. Endless possibilities.
Palm Cove sits at the gateway to some of the world’s most spectacular natural wonders. Our Luxury Concierge can arrange unforgettable local experiences curated exclusively for your group.
Great Barrier Reef
Private reef charters, snorkelling and sailing experiences with hand-picked boutique operators.
Daintree Rainforest
Drift through the rainforest on a river float experience or go on a guided safari into the world’s oldest living rainforest. Spot rare wildlife, walk ancient tracks and immerse your team in a landscape 400,000 years in the making.
Scenic Flights
Helicopter flights over the Great Barrier Reef or hot air balloon flights at sunrise over the Atherton Tablelands – unforgettable experiences that create shared memories and deepen team connection.
Adventure & Recreation
Reef fishing charters, golf at Port Douglas, waterfall walks through the Atherton Tablelands and guided wildlife encounters at Hartleys Crocodile Park.
Answer: Yes – our dedicated Melaleuca Room is equipped with a large TV screen with laptop connectivity and a whiteboard, accommodating up to 25 guests in theatre style. The Melaleuca Room can be complemented with private dining settings and the Brigadiers Lounge for working dinners, evening strategy sessions or informal group discussions.
Answer: Absolutely. Every executive retreat is designed in partnership with you. Whether your focus is leadership alignment, team wellness, high-performer reward and recognition, or creative renewal, our Escape Planning Specialists will curate a bespoke itinerary from arrival to departure – including activities, dining experiences, spa treatments and local FNQ adventures.
Answer: Tropical North Queensland offers some of Australia’s most extraordinary group experiences. Popular options for corporate groups include scenic helicopter flights over the Great Barrier Reef, private reef charters with Sailaway or Passions of Paradise, guided Daintree Rainforest safaris with Billy Tea Safaris, private dining under the rainforest canopy at Flames of the Forest, hot air ballooning over the Atherton Tablelands at sunrise, reef fishing charters and golf at Port Douglas. Our Luxury Concierge will arrange everything on your behalf.
Answer: All guests enjoy The Reef House’s full suite of over 28 signature inclusions at no additional cost. This includes a gin-infused welcome drink on arrival, a chilled bottle of Australian sparkling wine in your room, daily poolside butler service, local tropical sorbet at 3pm, Brigadiers Punch and canapés each evening at twilight, beachfront yoga, aqua aerobics, mixology classes, wine appreciation, indigenous culture talks, botanical drawing workshops, vintage cruiser bikes and access to both pools. Tailored spa packages and private dining experiences can be arranged for your group.
Answer: The Reef House is a tranquil colonial beach house located at 99 Williams Esplanade in the centre of Palm Cove village, directly in front of the beach. We are perfectly located along the Esplanade with an easy stroll to all restaurants and shops.
Answer: Yes. Our award-winning beachfront restaurant offers private dining experiences tailored for corporate groups. Whether you’re looking for a working dinner, a celebratory seafood platter, a seven-course degustation or a casual poolside lunch, our team will create a memorable dining experience. We can also arrange exclusive off-site dining at Flames of the Forest beneath the rainforest canopy.
Answer: Dining at our award winning Reef House Restaurant during your stay is an opportunity not to be missed. Whilst in Palm Cove we can also recommend:
Answer: From Airport: transfers are available from the Cairns Airport in a coach or a private car is also available. We can arrange transfers for you – simply call 07 4080 2600 or email us with your requirements.
Taxis are readily available at the airport and are approximately $60 – $70 to Palm Cove.
From Cairns: Transfers are also available from Cairns. Public Transport buses are available for use as well and will drop you off in Palm Cove.
Uber is also available in Cairns & Palm Cove.
Answer: The Reef House is located in Palm Cove, just 25 minutes north of Cairns International Airport. Cairns is well-connected to all major Australian capital cities, making it straightforward for leadership teams travelling from Sydney, Melbourne, Brisbane or beyond. Our Luxury Concierge can assist with transfer arrangements for your group.
Answer: Yes, upon check in you will be given a security code for access to our underground secure parking. We also have Avis/Budget rent a car office located on the hotel premises.
Answer: See our Experiences page for our concierge recommendations.
Answer: We offer the tranquility and relaxation of two separate swimming pools, Jacuzzi and heated Japanese style outdoor spa. Plenty of poolside seating and a range of complimentary to use books from our library, honesty bar and poolside dining menu ensure we provide a completely relaxing environment. Our on-site Day Spa provides a range of services to completely indulge.
Answer: Yes, we are pleased to offer complimentary WiFi access for guests staying with us both in your accommodation and throughout the Resort
Answer: Our Day Spa is beautifully appointed in a colonial house of its own. Our five treatment rooms include; couples room with spa bath, two Vichy showers, nail and pedicure room and relaxing lounge for post treatment refreshments. The iconic and award-winning Reef House Spa offers a beautifully appointed seaside escape, where each element and experience combine to form an intimate journey offering an enchanting Spa Wellness sojourn.
Stunning rituals for face and body incorporating the latest techniques and meticulously formulated products ensure each spa journey rejuvenates skin targeting results while delivering a slice of relaxation heaven.
Phytomer – ‘from the sea to the skin’ was created in Saint-Malo, France over 40 years ago and is a true pioneer in marine skin care. Phytomer uses marine bio-technology that limits environmental impacts to preserve fragile marine ecosystems.
Waterlily – An Australian Spa Collection formulated exclusively for Exquisite Day Spas and Leading Salons using the purest Aromaceuticals and Phytonutrients to create a performance-driven sensory journey.
See our Spa page. Our team at Reception can make a booking on your behalf. We recommend you book early to avoid disappointment as our Spa is extremely popular.
Answer: We have one PWD accommodation room with wheel chair access in the bathroom and around the room. It is on the ground floor to make access easy and also has a wonderful view of our freshwater pool from the patio area.
Answer: The Reef House is an adults only retreat for ages 16 years and over, designed as an exclusive escape for rest and relaxation.
Create an Executive Retreat designed to inspire connection, clarity and rejuvenation in one of Australia’s most iconic tropical destinations.
Because the best ideas rarely happen inside a boardroom.
