Luxury Concierge

Making your stay Memorable..


There are so many great tourism experiences in North Queensland it can be daunting when making a choice. Our Concierge is here to ask those pertinent questions and create bespoke touring recommendations for you.

Visit the luxury Concierge office located at the Brigadier Lounge and browse through our selection of brochures.

Don't forget our Complimentary Guest offers during your stay with us..

  • Be welcomed upon arrival with a refreshing Gin infused welcome drink and cold towel.
  • Relax by our adults only tranquility pool.
  • Every night you are invited to attend Brigadier Punch & Canapes from 5.00 pm until 6.00 pm. Served at the Brigadier Bar and hosted each night by our General Manager Wayne Harris or Brigadier Extraordinaire Norm Elmer.
  • Experience the Honesty Bar at the Brigadier Lounge, a tradition originating from the Officers Mess. Help your self and begin a "chit" and charge a wide range of beverages and snacks to your room account.
  • Each Tuesday and Friday morning from 9.00 am until 9.30 am we host an Aqua Aerobics session in our heated mineral pool with our qualified fitness instructor, Ramez. No booking is required.
  • Refresh with a cold told at 11.00 am each morning served around the pools and guest lounge.
  • At approximately 3.00 pm each day we serve local tropical sorbet around the pools & guest lounge.
  • Come and try our interactive "Reef House Mixology" classes every Monday and Thursday from 1.30 pm until 2.30 pm. The class is held poolside, no bookings are required and we encourage you to enjoy your creations.
  • Through out your stay you will have unlimited use of our vintage style cruiser bikes to explore Palm Cove, use our fishing rods at the famous Palm Cove Jetty, exchange your book at our extensive guest library, play board games in your free time or use our adults sketch kits in the afternoon. 
  • Before settling in for the evening browse our extensive DVD collection to find the perfect movie.
  • Why not try our 2 person Kayak, Double Island is a short paddle away from the beach directly at the front of the Reef House and you will be sure to see some of the unique marine life hidden in the Great Barrier Reef.
  • Complimentary WiFi is available through out the house, pools and restaurant.
  • Our BMW X5 courtesy car is available upon request to be used in the Palm Cove area. 
  • Swim in our our heated mineral pool to relax and enjoy the morning sun.   

We look forward to welcoming you to the Reef House in stunning Palm Cove soon. If we can answer any question please don't hesitate to call or email us directly. 

Email: reservations@reefhouse.com.au   

Telephone: 07 4080 2600