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How To Spa

The Reef House Day Spa Experience

The iconic and award-winning Reef House Spa offers a beautifully appointed seaside escape, where each element and experience combines to form an intimate journey offering an enchanting Spa Wellness sojourn.

Stunning rituals for your face and body incorporating the latest techniques and meticulously formulated products ensure each spa journey rejuvenates skin targeting results while delivering a slice of relaxation heaven.

Professional Spa Therapists

Be nurtured by our professionally trained and compassionate Spa Therapists dedicated to tailoring each Spa Wellness visit to your exacting requirements.

Your Spa Wellness Journey begins today... we invite you to escape, enrich, enlighten and discover why we are considered to be one of the best day spas in Palm Cove.



Spa Savvy



Spa opening hours
The spa is open from 10am to 6pm. Appointments outside of these times can be arranged with advance notice.

Arrival
Please arrive to the spa 15 minutes prior to your appointment. This will allow time for your preparation, consultation and spa refreshment. Please note: Your late arrival may compromise the full length of your treatment as we endeavour to remain on schedule as a courtesy to each and every guest.

Cancellations
The time for your experience has been exclusively reserved for you; however if your plans change, we do request the courtesy of 24 hours notice to cancel your appointment. Regrettably without due notice the full charge of your scheduled treatment will be applied to your account or credit card. You may dial 4080 2600.

Spa Attire
Please wear whatever makes you feel comfortable. Upon arrival you will be provided with a personal locker, bathrobe, slippers, and disposable underwear.

Health Consultation
Your wellbeing is very important to us and it is essential that you inform us of any health conditions or pregnancy as certain spa treatments may not be recommended. Please discuss the various options available when scheduling your appointment.

Privacy & Modesty
Our caring and professional therapists have the utmost respect for your privacy and modesty and all personal information shared will remain confidential. It is our intention to provide a safe, healing environment based on trust where you can truly relax.

Valuables 
We recommend leaving valuables and jewellery in your room as the Spa does not have a safe and cannot accept responsibility for the loss of personal items.

Spa Manners
The spa environment is one of peace and quiet. Please keep noise to a minimum and switch off mobile phones in respect to other spa guests who wish to relax.

Critique
We value your feedback and greatly appreciate any comments you wish to share about your spa journey.

Payment
We accept eftpos and all major credit cards. In-house guests may charge spa therapies and products to their room account.

Gift Vouchers
The Reef House Spa is delighted to offer customised gift vouchers. Please ask our Spa Concierge for more details. Gift certificates must be redeemed within  6 months. Please quote your voucher number when booking and present voucher when arriving to the Spa.

Retail Therapy
Compliment your spa experience or create the Spa ambience in your own home, with our beautiful selection of Australian skincare, bath and home products. Your therapist will gladly recommend the products most suitable to you.